Radionice
SKILLS TRAINING

You are familiar with the terms:

  • Customer care
  • Customer experience
  • Customer support

Does it seem to you that your employees have trouble understanding client needs, inquiries, and complaints?
Getting them on the right track takes some work. A workshop such as this provides an ideal opportunity for participants to learn what it takes to have a fully satisfied customer and increase productivity and sales.
If you have any of the following questions:

  • How to have fully satisfied customers?
  • Can a complaint be resolved as soon as possible so that the users are satisfied?
  • How to properly communicate with customers through social networks?
  • What do I want my brand to tell customers about me?

Let us respond to them together and lay the foundations for excellent Customer care.
A good voice is heard, but a bad one is remembered longer.
The training can be conducted online or at your business location.

Duration: 2 – 3 h

Maximum number of participants: 6

Price: HRK 500.00 per participant

You are familiar with the terms:

  • Customer care
  • Customer experience
  • Customer support

Does it seem to you that your employees have trouble understanding client needs, inquiries, and complaints?
Getting them on the right track takes some work. A workshop such as this provides an ideal opportunity for participants to learn what it takes to have a fully satisfied customer and increase productivity and sales.
If you have any of the following questions:

  • How to have fully satisfied customers?
  • Can a complaint be resolved as soon as possible so that the users are satisfied?
  • How to properly communicate with customers through social networks?
  • What do I want my brand to tell customers about me?

Let us respond to them together and lay the foundations for excellent Customer care.
A good voice is heard, but a bad one is remembered longer.
The training can be conducted online or at your business location.

Duration: 2 – 3 h

Maximum number of participants: 6

Price: HRK 500.00 per participant

Customer care