You hear the term “virtual assistant” more and more, you like the description and believe that it could be a career for you. But how does one become a virtual …
5 reasons why it’s good to create a customer journey map
Customer experience is something you try to invest in. After trying numerous tips and implementing all your ideas, you are still not seeing the results you desire? Reread that sentence! …
Five small things that will make your clients feel like kings
It’s nice to be appreciated, and someone is watching our every move. When it comes to our business, do we treat our clients the same way? Do you let them …
Customer experience – a long-term investment that pays off
My interest in customer experience goes back a few years now. The feeling you get when you walk into a store and find a big happy smile waiting for you …
What is personal branding and why do you need it?
Recently, everyone is talking about “personal branding”. But what is it and how can it help someone starting their own business? Personal branding is a conscious and intentional effort to …
How a virtual assistant can help you keep your New Year’s resolutions
Are you one of the people who makes New Year’s resolutions at the end of the year or at the beginning? After seeing posts from your colleagues, friends, or family, …
Customer support – provide quality. Stop being a regular!
It is well known that customer service is the most important segment of your business. For a long time now, the quality of the product hasn’t been the only thing …
How do you determine your target audience and buyer persona?
Are you just starting to promote your brand, or do you already have a few social media accounts open, but there is no activity from your audience? There are no …
Social media content creation tools: five to try
Everyone wants to make unique posts on social media. Make sure you check out what your competition is doing before you start creating content. This isn’t to copy their work, …
Time management – how to organize your time more effectively
Today, we all experience a lack of time. Even when you plan ahead, there is always a chance that something more important comes up. Setting priorities and distinguishing what is …