It’s nice to be appreciated, and someone is watching our every move. When it comes to our business, do we treat our clients the same way? Do you let them …

Customer experience – a long-term investment that pays off
My interest in customer experience goes back a few years now. The feeling you get when you walk into a store and find a big happy smile waiting for you …

What is personal branding and why do you need it?
Recently, everyone is talking about “personal branding”. But what is it and how can it help someone starting their own business? Personal branding is a conscious and intentional effort to …

How a virtual assistant can help you keep your New Year’s resolutions
Are you one of the people who makes New Year’s resolutions at the end of the year or at the beginning? After seeing posts from your colleagues, friends, or family, …

Customer support – provide quality. Stop being a regular!
It is well known that customer service is the most important segment of your business. For a long time now, the quality of the product hasn’t been the only thing …

How do you determine your target audience and buyer persona?
Are you just starting to promote your brand, or do you already have a few social media accounts open, but there is no activity from your audience? There are no …

Social media content creation tools: five to try
Everyone wants to make unique posts on social media. Make sure you check out what your competition is doing before you start creating content. This isn’t to copy their work, …

Time management – how to organize your time more effectively
Today, we all experience a lack of time. Even when you plan ahead, there is always a chance that something more important comes up. Setting priorities and distinguishing what is …

Customer experience – the path to success
Can you remember a positive customer experience you had as a buyer? Are you likely to recommend this seller to your family and friends? Keep in mind bad customer experiences. …

Choose the best social media to present your brand
Social networks have become by far the most effective way of promoting your business today. And the most affordable, if you know how to do it right. Are you looking …